Terms & Conditions

This website is owned and operated by Hilvy Ltd, a company registered in England

Last updated: 01/04/2022


The website www.hilvy.io is owned and operated by Hilvy Ltd, a company registered in England and Wales with company number 11529251 whose principal place of business is at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.  In these terms Hilvy Ltd is referred to as “Us”, “We”, “Our” and “Hilvy”.

This terms of use agreement (the “Agreement”) constitutes a legally binding agreement by and between Hilvy Ltd, a limited liability company organized under the laws of the England and Wales. (“Hilvy”) and the client, whether personally or on behalf of an entity (“Client”), with regard to access and use of Hilvy’s website: https://www.hilvy.io/ (the “Website”) and any other media form, channel, mobile website or mobile application related, linked or otherwise connected thereto. Failure to agree and adhere to all of the terms, conditions and obligations contained herein results in the express prohibition of the Client’s use of the Website, and the Client is ordered to discontinue use immediately. Thereafter the relationship between Client and Hilvy shall cease and be of no further force and effect between the parties, except that any obligation of Client to pay Hilvy for services rendered shall remain and continue to be an ongoing obligation owed by Client to Hilvy.

1. Intellectual Property Rights

Unless otherwise indicated, the Website is the property of Hilvy and all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics of any nature and regardless of format (herein, collectively or individually, the “Content”) and the trademarks, service marks, and logos contained there (the “Marks”) are owned and controlled by Hilvy and are protected by copyright and trademark laws and any other applicable intellectual property law or regulation of England, foreign jurisdictions and international conventions. The Content and Marks are provided “As-Is” for your information and personal use only. Except as expressly provided herein, no part of the Website and no Content may be copied, reproduced, aggregated, republished, uploaded, posted, displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without Hilvy’s express prior written permission. Hilvy reserves all rights in the Website, Content and Marks.

2. Ownership of Materials

Notwithstanding Hilvy’s ownership of Submissions, as described in Paragraph 4 (“Client Feedback”), all design and original source files created on Client’s behalf (“Projects”) belong to Client, and Client shall be the sole owner of the copyright for all Projects. In the event that any operation of law would cause Hilvy to become the owner of a Project, in whole or in part, rather than Client, Hilvy irrevocably and perpetually assigns its entire interest in the Project to Client, without limitation.Client warrants that any and all materials provided to Hilvy as examples or as material to be incorporated into a project during the design process are owned by Client and do not infringe on or misappropriate any third party’s rights, including, but not limited to, all intellectual property rights and any right of publicity. Hilvy always reserves the right to share the Client's design work publicy (social media, website, etc.) unless agreed upon as stated in section 18 of this document.

The Intellectual Property and materials owned by the Client are produced by Hilvy. Hilvy shall retain the right to use any designs, ideas & concepts for other Client Projects but covenants not to resell or reuse an entire website, design, idea or concept. Hilvy will retain the right to use any of the designs, ideas/concepts, code without consent and in conjunction with other websites but not as the resell of the same website or Projects.

3. Third-Party Fonts

In the event that any Project incorporates fonts that are not owned by Hilvy and require a commercial license in order for Client to legally reproduce, distribute, or publicly display the Project (“Third-Party Font(s)”), Hilvy will inform Client in writing that one or more Third-Party Fonts have been incorporated into the Project and that Client will need to purchase one or more licenses for the Third-Party Fonts from the rights-holder(s) of said Third Party Fonts in order to legally reproduce, distribute, or publicly display the Project. Said notice will include information sufficient for Client to identify which licenses are required and who to contact in order to purchase said licenses.So long as Hilvy has informed Client of the incorporation of Third-Party Fonts as described above, Client assumes all responsibility for any consequences as a result of a failure by Client to purchase one or more licenses for any Third-Party Fonts incorporated into a Project.

4. User Representations

By using the Website, Client represents and warrants that:Client has the legal capacity and agrees to comply with these Terms of Use;Client is not a minor in the jurisdiction of their domicile;Client will not access the Website through automated or non-human means;Client will not use the Website for any illegal or unauthorized purpose;Client’s use of the Website will not violate any applicable law or regulation.

5. Prohibited Activities

Client shall not access or use the Website for any purpose other than that for which the Website is made available to the Client. The Website may not be used in connection with any commercial endeavors except those related to the work performed by Hilvy on behalf of the Client. Further, Client agrees to refrain from the following:Make any unauthorized use of the Website;Retrieve data or content for the purposes of creating or compiling a database or directory;Circumvent, disable, or otherwise interfere with security-related features on the Website;Engage in unauthorized framing or linking of the Website;Trick, defraud or mislead Hilvy or other users;Interfere with, disrupt or create an undue burden on the Website or Hilvy’s networks or servers;Use the Website in an effort to compete with Hilvy;Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website;Bypass any measures on the Website designed to prevent or restrict access to the Website or any portion thereof;Harass, annoy, intimidate or threaten any of Hilvy’s employees, independent contractors or agents providing services through the Website;Delete the copyright or other rights notice from any Content;Copy or adapt the Website’s softwareUpload or transmit, or attempt to do so, viruses, Trojan horses, or other material including anything that interferes with any party’s use of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operations or maintenance of the Website;Upload or transmit, or attempt to do so, any material that acts as a passive or active information collection or transmission mechanism;Disparage, tarnish or otherwise harm Hilvy;Use the Website in a manner inconsistent with any applicable laws, statutes or regulations.

6. Confidentiality

Hilvy hereby acknowledges that it has a duty of confidentiality to the Client regarding any files or data deemed “sensitive” or “private”. Hilvy will take steps to ensure any private data is kept as such.

Hilvy hereby confirms to the Client that it is not party to any written or oral agreement with any third party that would restrict its ability to enter into this Agreement or any Confidentiality and Proprietary Information Agreement or to perform obligations hereunder and that Hilvy will not, by providing services to the Client breach any non-disclosure, proprietary rights or other covenant in favour of any third party.

The Client agrees to protect, defend and hold harmless Hilvy against any third-party claims brought to Hilvy for breach of any Copyright, trademark, proprietary rights or intellectual Property Rights, or any other such rights where the Client has provided the content to Hilvy for use in the services provided to the Client by Hilvy under this Agreement.  

6.1. Client Feedback

Client acknowledges and agrees that any questions, comments, suggestions or other feedback or submission (each a “Submission”) shall be the sole property of Hilvy and Hilvy is under no obligation to keep a Submission confidential or take steps necessary to ensure the confidentiality of a Submission. Hilvy shall be the sole and exclusive owner of all rights related to the Submission except to the extent that rights are granted to Client under Paragraph 2 (“Ownership of Materials”), and shall at its sole and unrestricted discretion use and disseminate a Submission for any lawful purpose without permission, acknowledgement or compensation of or to the Client. Client agrees that it has the right to articulate and put forth the Submission and Client hereby waives all claims and recourse against Hilvy for its use of the Submission in accordance with the terms hereof and in its sole discretion hereafter.

7. Management and Oversite

Hilvy reserves the right to monitor the Website for violations of these Terms of Use and to take appropriate legal action in response to a violation of the Terms of Use or any applicable law, statute or regulation. Hilvy further reserves the right to restrict or deny access to the Website or disable the Client’s use of the Website. Such decision shall be in the sole discretion of Hilvy, without notice or liability to Client. All decisions regarding the management of the Website shall be at the sole discretion of Hilvy and shall be designed to protect Hilvy’s rights and property.

8. Privacy Policy

By using the Website, Client agrees to be bound and abide by the Privacy Policy and the terms more particularly set forth therein and adopted and incorporated herein.

These Terms together with the Privacy Policy constitute the entire agreement between You and Us with respect to the subject matter hereof and shall supersede all previous representations, agreements and other communications between You and Us, both oral and written.

9. Returns and Refunds

Hilvy reserves the right to deny refunds based on its own self discretion and without notice or liability to Client. Refund requests are assessed on a case by case basis. Should Client request a refund during the first month of use, all materials produced by Hilvy are ownership of the company and are prohibited from being used by the Client in any way. Hilvy reserves the right to take appropriate legal actions against Client for breach of this paragraph.

9.1 Auto-Billing & Payment Terms

By agreeing to these terms and conditions and/or by paying an invoice issued by Hilvy Ltd via Stripe, the Client consents to and authorizes Hilvy Ltd to attempt automatically charging the Client's payment method on file for any outstanding invoice amounts when due. Hilvy Ltd will provide a reminder of the outstanding invoice at least 7 days before the automatic charge is processed. If the Client disputes any charges, they must notify Hilvy Ltd in writing within 30 days of the date of the disputed invoice. The Client may opt-out of the auto-billing arrangement by providing written notice to Hilvy Ltd at least 30 days before the next payment due date. If any automatic charge is declined or fails for any reason, the Client is responsible for providing an alternative payment method within 10 days of the failed charge notification. Failure to do so may result in suspension of services until the outstanding balance is settled.

10. Modification

Hilvy reserves the right to change, alter, modify, amend or remove anything or any content on the Website for any reason at its sole discretion. Hilvy reserves the right to modify or discontinue all or part of the Website without notice and without liability to Client.

11. Connection Interruptions

Hilvy does not guaranty or warrant the Website will be available and accessible at all times. Issues with hardware, software or other items may result in interruption delays or errors beyond Hilvy’s control. Client agrees that Hilvy shall not be liable to Client for any loss, damage or inconvenience caused by Client’s inability to access or use the Website during any interruption in the connection or service.

12. Governing Law

This Agreement shall be governed and construed in accordance with the laws of the England and Wales.

13. Litigation

Any dispute, controversy or claim arising out of or concerning this Agreement its interpretation, breach, termination, performance or non-performance, will be first made by good faith effort to resolve that dispute by arbitration. The venue for any arbitration shall be the United Kingdom of Great Britain.

If the Parties do not agree on an arbitrator, either party may request a nomination from the chair of the Arbitration.

The Parties agree and acknowledge that should any dispute arise that an appointment of an officer from The Centre for Effective Dispute Resolution (CEDR) will be made and his/her recommendations will be adopted.

The Parties acknowledge and agree that they are each waiving the right to a trial by jury or to participate as a plaintiff or class expert in any purported class action or representative proceeding.

It is agreed and acknowledged that unless both Parties otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding.

14. Disclaimer

The Website is provided on an as-is, as-available basis. Client agrees that its use of the Website and Services are at Client’s sole risk. Hilvy disclaims all warranties, express or implied, in connection with the Website and Client’s use thereof, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Hilvy makes no warranties or representations about the accuracy or completeness of the Website or any content thereon or content of any websites linked to the Website and Hilvy assumes no liability for any errors, mistakes or inaccuracies of content and materials, personal injury or property damage, of any nature whatsoever, any unauthorized access to or use of Hilvy’s secure servers and/or any personal information and/or financial information stored therein, any interruption or cessation of transmission to or from the site, any bugs, viruses, Trojan horses or the like which may be transmitted to or through the Website by any third party and/or any errors or omissions in content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available through the Website. Hilvy does not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party either through the Website, a hyperlinked website or any website or mobile application featured in any advertising.

15. Limitations of Liability and Indemnification

Hilvy and its directors, employees, members, independent contractors or agents shall not be liable to Client or any third party for any direct, indirect, consequential, incidental, special or punitive damages, including lost profit, lost revenue, lost data, solicitor fees, court costs, fines, forfeitures or other damages or losses arising from Client’s use of the Website.Client agrees to defend, indemnify and hold harmless, Hilvy and its subsidiaries, affiliates and all respective officers, members, agents, partners, employees and independent contractors from and against any loss, damage, liability, claim or demand including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Website; (2) breach of these Terms of Use; (3) any breach of Client’s representations and warranties set forth herein; (4) Client’s violation of the rights of any third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, Hilvy reserves the right, at Client’s expense, to assume control and defense of any matter for which Client shall be required to indemnify Hilvy hereunder. Client agrees to cooperate with the defense of such claims.

16. User Data

Client is solely responsible for all data transmitted to or that relates to any activity Client has undertaken using the Website. Hilvy shall have no liability to Client for any loss or corruption of any such data and Client hereby waives any right of action against Hilvy from any such loss or corruption.

17. Electronic communications, transactions and signatures

Client hereby consents to receive electronic communications from Hilvy and Client agrees that all agreements, notices, disclosures and other communications sent via email or through the Website satisfy any legal requirement that such communication be in writing. Client hereby agrees to the use of electronic signatures, contracts, orders and other records, and to electronic delivery of notices, policies and records of transactions initiated or completed by Hilvy or through the Website. Client hereby waives any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records or to payments or the granting of credits by any means other than electronic.

18. Showcasing Design Work

Hilvy reserves to right to share design work on digital channels including social media, website, etc. without permission unless otherwise agreed upon. The Client reserves the right to issue an NDA between themselves and Hilvy, which in turn would void the right of Hilvy to share or discuss Client's work publicly.

19. Referrals

Referral tracking and payouts are handled through our third-party partner, Rewardful.com.

20. Miscellaneous

These Terms of Use and any policies posted on the Website or regarding the Website constitute the entire agreement and understanding between the Client and Hilvy. Failure of Hilvy to enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. If any provision or part of these Terms of Use is determined to be unlawful, void or unenforceable, that provision shall be severed from these Terms of Use but shall not otherwise affect the validity or unenforceability of the remaining provisions herein. Nothing in these Terms of Use, the Privacy Policy or on the Website shall be construed to constitute the forming of a joint venture, partnership, employment or agency relationship between Client and Hilvy.

21. Contact Information

For any questions or complaints regarding the Website, please contact Hilvy info@hilvy.io