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A Zapier automation agency for reliable workflows.

Hilvy designs, builds, and maintains Zapier workflows for UK teams that need dependable automation between the tools they already use. Every Zap is mapped, tested, documented, and built with a clear recovery path.

Selected website: Ficus Health
  • Built around your process
  • Your tools, connected
  • A clear handover & support

What we build in Zapier

Zapier is best for high-reliability connections between popular platforms. Built properly — tested, documented, monitored.

Zapier

One action starts the right follow-up.

Connect an enquiry to a record and a team notification without copying it between tools.

Illustrative Zapier service example

Lead routing & CRM sync

Form submissions, ad leads, and web events routed to HubSpot, Salesforce, Pipedrive, or any CRM. Contacts created correctly from the first touch.

Notification workflows

Slack alerts, email notifications, and task creation triggered by the events your team needs to act on — without monitoring dashboards manually.

Google Workspace automation

Sheets updated, Docs created, Calendar events generated, and Drive folders organised from triggers across your stack.

E-commerce event handling

Order events, abandoned cart triggers, and fulfilment notifications connected to accounting, warehouse, and comms tools.

Multi-step Zaps

Multi-step workflows with filters, formatters, and delays. Hilvy builds these with proper field mapping and fallback handling.

Zapier audit & tidy-up

Inherited a tangle of old Zaps? Hilvy audits what's running, consolidates duplicates, fixes broken connections, and documents everything.

A feel for our work.

A short look at the websites we design and build.

A look at the workWatch on YouTube

Automation your team can trust

The goal is not to create more Zaps. It is to remove manual work without creating a hidden system nobody understands. Every engagement includes mapping, testing, documentation, and a clear owner.

Simple workflow turnaround
Hours
Typical multi-step Zap
1–2 days
Triggers, fields, and failure modes
Documented
Tool choice based on the workflow
Zapier + Make

New workflow build

Automate a defined process between the apps your team already depends on.

  • Process and field mapping
  • Build and edge-case testing
  • Handover documentation

Zapier audit and rescue

Untangle inherited Zaps, broken connections, duplicate steps, and unclear ownership.

  • Account and task-usage audit
  • Consolidation and repair
  • Monitoring and failure alerts

Automation partnership

Maintain and improve the workflows that run across sales, marketing, and operations.

  • Priority fixes and changes
  • New app connections
  • Monthly optimisation

Common questions about Zapier

It depends on the workflow. Zapier is the right choice for straightforward connections between popular apps — fast to set up, highly reliable, and well-supported. Make is better when the workflow needs conditional branching, multi-step data transformation, or looping logic. Hilvy uses both and recommends based on what the automation actually needs to do, not which platform is trendier.

A Zapier automation agency maps, builds, tests, and maintains workflows for businesses. Hilvy handles the full scope — process mapping, Zap architecture, field validation, edge-case testing, error notifications, and documentation — so your team understands what is running and how it supports the business.

Hilvy charges for the design and build work — Zapier subscription costs are separate and paid directly by you. We scope every workflow before starting and advise on the right Zapier plan based on expected monthly task volume before anything is agreed.

Zapier sends native error notifications to your email when a Zap fails. Hilvy also builds proper field validation and filter conditions into every Zap to reduce failure rates in the first place. Every Zap is documented — what it does, what triggers it, common failure modes — so diagnoses and fixes are fast.

Zapier supports multi-step Zaps with filters, delays, formatters, and path branching on paid plans. It handles most operational automation well. When a workflow needs more complex conditional logic — multiple branches, data aggregation, API connections with custom request bodies — Make is usually the better tool. Hilvy will be straight with you about which fits the use case.

Simple single-trigger Zaps can be built in a few hours. Multi-step workflows with filters and data formatting typically take one to two days including testing and documentation. Hilvy scopes every automation before starting — you'll have a clear timeline and cost before any work begins.
Derrick
Abdul
Bunmi
Farwa
Joshua
Nitin
Samuel

Your project is in the right hands

A wealth of experience across a range of disciplines — from front-end development and backend engineering to QA, strategy, and beyond.

7 specialists·50+ projects·5★ rated

Working with Zapier? Let's talk.

Show us the manual process. We'll map the workflow, decide whether Zapier or Make fits it, and give you a clear build scope.